Brand Goods Warranty Terms and Conditions

This document outlines the terms and conditions of the warranty provided for [Brand Name] products (hereafter referred to as "Products"). By purchasing and using these Products, the Customer agrees to abide by the following warranty terms and conditions.

1] Warranty Coverage:

• Scope of Warranty:
  [Brand Name] provides a limited warranty for its Products against defects in material or workmanship under normal use and service. This warranty covers repairs, replacements, or refunds, as determined by [Brand Name], for defective Products during the warranty period.

• Warranty Period:
  The warranty period for each Product is [X months/years] from the date of purchase, unless stated otherwise on the product packaging, manual, or official warranty documentation.

2] Warranty Conditions:

• Normal Use:
  The warranty covers defects that arise from normal use of the product. Normal use includes the proper operation and maintenance of the Product according to the instructions provided in the user manual.

• Defects Covered:
  The warranty covers the following:

  • Manufacturing defects in materials or workmanship

  • Functional issues that prevent the product from operating as intended

  • Malfunctions that occur under normal operating conditions

• Proof of Purchase:
  To claim warranty service, the customer must provide valid proof of purchase (e.g., receipt, invoice, or order confirmation) showing the date and location of purchase.

• Warranty Process:
  To make a warranty claim, customers must:

1. Contact the authorized service centre or [Brand Name] customer support.

2. Provide proof of purchase and describe the issue.

3. If necessary, send the Product for inspection and repair/replacement.

3] Warranty Exclusions:

• Damage Caused by:
  The warranty does not cover damage or defects resulting from:

  • Accidental damage, misuse, or abuse (e.g., drops, spills, impact, or exposure to water)

  • Unauthorized repairs, alterations, or modifications

  • Use outside of the specified operating conditions (e.g., incorrect voltage, excessive heat, or humidity)

  • Failure to follow the manufacturer's instructions, including installation or maintenance guidelines

  • Normal wear and tear, including but not limited to scratches, dents, or discoloration

  • External factors, such as lightning, power surges, natural disasters, or environmental damage (e.g., flooding, fire)

• Consumable Parts:
  The warranty does not cover consumable parts such as batteries, ink cartridges, filters, or other items subject to regular wear and tear.

• Software Issues:
  The warranty does not cover software-related issues or problems caused by third-party applications, viruses, or unauthorized software installations.

4] Warranty Claims Procedure:

• Step 1 – Contact Customer Support:
  Reach out to [Brand Name]'s customer support or visit an authorized service centre for troubleshooting and assistance.

• Step 2 – Inspection and Evaluation:
  The service centre will inspect the Product to verify whether it is

5] Limitation of Liability:

• Exclusion of Damages:
  [Brand Name] is not liable for any indirect, incidental, or consequential damages arising from the use of the Product, including loss of data, loss of business, or any other consequential losses resulting from the defect.

• Maximum Liability:
  The liability of [Brand Name] under this warranty is limited to the repair or replacement of the defective product. [Brand Name] will not be responsible for any costs incurred due to the use or inability to use the product, including repair costs or shipping.

7] Warranty Renewal or Extension:

• The warranty may not be extended unless explicitly offered by [Brand Name] or its authorized dealers. Any extended warranty offers will be provided at the time of purchase or as part of a promotional offer.

8.]International Warranty:

• [Brand Name] offers international warranty coverage in certain countries. However, warranty services may vary depending on the location. The customer should contact [Brand Name] customer support to confirm warranty coverage in their country.